Search the site:

The community Hub of Libraries in Europe!

Striving towards an equitable, democratic and sustainable society

The European Bureau of Library, Information and Documentation Associations is an independent umbrella association of library, information, documentation and archive associations and institutions in Europe.

International Conference on Qualitative and Quantitative Methods in Libraries 2020

Date: 26 May 2020 to 30 May 2020
Location: Barcelona, Spain

Scope and rationale of the conference

Qualitative and Quantitative Methods (QQM) are proved more and more popular tools for Librarians, because of their usefulness to the everyday professional life. QQM aim to the assessment and improvement of the services, to the measurement of the functional effectiveness and efficiency. QQM are the mean to make decisions on fund allocation and financial alternatives. Librarians use also QQM in order to determine why and when their users appreciate their services.

This is the start point of the innovation involvement and the ongoing procedure of the excellent performance. Systematic development of quality management in libraries requires a detailed framework, including the quality management standards, the measurement indicators, the self-appraisal schedules and the operational rules. These standards are practice-oriented tools and a benchmarking result. Their basic function is to express responsibly the customer (library user) -supplier (library services) relationship and provide a systematic approach to the continuous change onto excellence. The indoor and outdoor relationships of libraries are dependent of their communication and marketing capabilities, challenges, opportunities and implementation programmes.

 

More information

 

< back to overview
Share this  |
View the map and contact information >

NEWS

  • EBLIDA Newsletter February 2020

    EBLIDA Newsletter February 2020

    13 February 2020: Read about the most important Italian Library Conference, about EBLIDA's Europe-wide surveys and exploration of UN SDGs. Read more >
  • NewsGuard Forms Board of Advisors for its News Literacy Programs

    NewsGuard Forms Board of Advisors for its News Literacy Programs

    23 January 2020: NewsGuard has assembled a board of advisors for its News Literacy Program, which includes partnerships with nearly 700 public libraries around the globe. Read more >
  • EBLIDA January Newsletter - Special issue

    EBLIDA January Newsletter - Special issue

    09 January 2020: The January 2020 issue of the EBLIDA Newsletter is special for two reasons. Want to know more? Read more >
  • EBLIDA Newsletter December 2019

    EBLIDA Newsletter December 2019

    12 December 2019: With an important article devoted to copyright and continuing review of SDGs. Read more >
  • EBLIDA and NewsGuard

    EBLIDA and NewsGuard

    10 December 2019: NewsGuard and EBLIDA are partnering to spread Media Literacy and fight disinformation in Europe's Public Libraries. Read more >

Subscribe to our newsletter >