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The European Bureau of Library, Information and Documentation Associations is an independent umbrella association of library, information, documentation and archive associations and institutions in Europe.

13th QQML International Conference

Date: 25 May 2021 to 28 May 2021
Location: Athens, Greece & Streaming online

It is our pleasure to invite you in Athens city (25-28 May, 2021) for the 13th Qualitative and Quantitative Methods in Libraries International Conference (QQML2021 ) which is organized under the umbrella of ISAST (International Society for the Advancement of Science and Technology).

 

Qualitative and Quantitative Methods (QQM) are proved more and more popular tools for Librarians, because of their usefulness to the everyday professional life. QQM aim to the assessment and improvement of the services, to the measurement of the functional effectiveness and efficiency. QQM are the mean to make decisions on fund allocation and financial alternatives. Librarians use also QQM in order to determine why and when their users appreciate their services.

This is the start point of the innovation involvement and the ongoing procedure of the excellent performance. Systematic development of quality management in libraries requires a detailed framework, including the quality management standards, the measurement indicators, the self-appraisal schedules and the operational rules. These standards are practice-oriented tools and a benchmarking result. Their basic function is to express responsibly the customer (library user) -supplier (library services) relationship and provide a systematic approach to the continuous change onto excellence. The indoor and outdoor relationships of libraries are dependent of their communication and marketing capabilities, challenges, opportunities and implementation programmes.

 
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